6.4 GoodAnonymous, Mar 2024
Few staffs can’t finish daily room make up in time. Tiny ants are on the sofa , needed vacuuming.
8.8 ExcellentAnonymous, Mar 2024
Family with young children, we had fun.
6.8 GoodAnonymous, Mar 2024
The concierge staff were really nice, and the sea view was definitely worth the stay. However, we experienced a shortage of bathrobes and towels when we checked in, which delayed our bedtime since we were already tired on arrival. On the bright side, the kids club was great for keeping our child entertained. The breakfast was average, nothing special. Unfortunately, we lost a hat on the beach, but the front desk staff were very helpful in registering the loss. Unfortunately, we were not able to recover the hat before our departure.
2.0 MediocreChan, Mar 2024
LikedAttentive Front Desk, service level is excellent. Beautiful private beach, breezy wind, very fine sandy, clean (I hardly see rubbish at the beach).
DislikedThe overall building maintance and room hygience must be taking care of. First, we were assigned the room 8527, we checked in, put our luggage in the room, left the room and headed off for dinner immediately after. When we come back from dinner, we found that the toilet bowl in room 8527 was malfunction and the toilet floor flooded. So, we called the front desk and we have got room changed to 8434. It was around 9pm at night when we got the room changed. When we steped into room 8434, I can smell that it has been unused for a long time. The two sofa at the balcony were too dusty, with many spots of lizard's poo, we quickly get the housekeeping to clean it. The cosmetic table at the washroom was unclean with some lipstick stain and some sticky stain still on it. There is no rubbish bin in the toilet, the TV remote control has no battery. When I woke up the next morning, I got bitten by bedbugs on my left arm, neck and shoulder.
8.8 ExcellentAnonymous, Mar 2024
Thank you for so comfortable room. Very nice staff & friendly. This is my 2nd visit and I will come again. Thank u so much Nexus❤️